When you’re searching for a Memphis property management company, it can be hard to tell one from another. But at 901 Real Estate Services, we’ve built a reputation for doing things differently — and it shows in how we serve both property owners and tenants.
Here’s how we stand out in the Memphis market.
We’re Local — and You Can Walk Right In
We’re not a faceless national company. We’re located right here in Memphis, and our office is open Monday through Friday, 9:00 a.m. to 5:00 p.m. That means tenants, leads, vendors, and owners can drop by to ask questions, drop off keys, or simply check out our office.
While we do recommend appointments if you’d like to sit down with a specific staff member, you’re always welcome to stop in — and 99% of the time, you’ll find one of us ready to greet you.
Real People, Real Answers — Every Time You Call
Unlike many companies, we always answer our phones. During office hours (unless it’s a holiday or rare outage), your call will never go to voicemail. You’ll always reach a member of our team — not a call center, not an answering service. We know that quick communication matters, especially when it comes to your home or your investment.
Our Team Is Informed and In Sync — Daily
Every weekday morning at 8:30, our entire team gathers for a staff meeting. We go over new showings, pending applications, maintenance requests, onboarding properties, and everything in between.
This means that every department — leasing, marketing, property management, sales — knows what’s happening across the company. We combine this human connection with project management software tailored specifically for property management to ensure your property never falls through the cracks.
Only In-Person, Agent-Led Showings
We don’t use lockboxes or self-guided showings. Every potential tenant is met in person by one of our licensed agents. This allows us to:
- Protect your property
- Showcase key features and amenities
- Answer questions in real time
- Establish a relationship with the lead early on
- Reduce no-shows (people are less likely to ghost when they’re meeting a real person)
This isn’t the industry norm in Memphis — but it works better. For you, your home, and your future tenant.
Professional Photography
We believe every listing deserves to look its best — and for all new listings, we use professional photography that highlights your property’s best features. Bright, crisp, well-composed photos lead to more clicks, more qualified showings, and faster leasing.
While some of our older listings may still feature owner-supplied or legacy photos, our standard moving forward is clear: we invest in quality visuals to market your property effectively from day one.
Guarantees That Protect You
We believe in our service — and we’re willing to back it up.
First 90 Days Guarantee:
If you’re not satisfied with our service during the first 90 days of your property management agreement, we’ll refund 100% of the management fees you’ve paid. No fine print. No games.
Eviction Protection Guarantee:
If a tenant we placed needs to be evicted, we’ll cover the court costs, legal fees, and lock change expenses — and we’ll handle the entire process for you. This is eviction protection designed specifically for Memphis landlords who want peace of mind.
Final Thoughts
It’s easy to say you’re different. It’s harder to prove it — but that’s exactly what we do every single day.
If you’re looking for a Memphis property management company that shows up, answers the phone, and actually knows what’s going on with your property, you’re in the right place.
Want to learn more?
Let’s talk. We’d love to show you how we can make property management a better experience — for you and your tenants.